New Client
Getting Started at Camp Ruff It
STEP # 1
Create Your Pet Profile
Before your dog’s first visit, you’ll create an account in our client portal and register your pet. During registration you will provide:
- Your contact information
- Your dog’s basic information
- Veterinary records
- Emergency contact details
STEP # 2
Upload Vaccination Records
To keep every camper safe and healthy, we require proof of current vaccinations before your dog can attend Camp. Required vaccines include:
- Rabies
- Distemper (DHPP)
- Bordetella
All dogs must also be in good health and on flea, tick, and heartworm prevention.
Dogs must be at least 4 months old to attend Camp.
STEP # 3
Schedule Your Dog’s Screening Visit
Every new dog completes a behavior screening and half-day trial visit with our team. This visit allows your dog to:
- Explore the facility
- Meet our staff
- Slowly meet other dogs
- Get comfortable with the Camp environment
The enrollment fee is $30, which includes the half-day trial visit. During this visit our trained staff observe your dog’s social behavior and comfort level to ensure Camp Ruff It is a safe and enjoyable fit.
STEP # 4
First Day at Camp
Your dog’s first day is designed to be a gentle introduction. Please bring:
- A 4–6 ft leash
- A quick-release collar with ID
- Any meals pre-portioned and labeled if needed
- Medication with instructions if applicable
We provide all toys, beds, and enrichment activities to ensure a safe group environment. Our team supervises playgroups and places dogs with companions that match their size, temperament, and play style.
STEP # 5
Start Booking Daycare & Boarding
Once your dog completes their screening visit and is approved for Camp, you can begin booking services anytime. Services include:
- Daycare
- Cage-Free Boarding
- Enrichment Add-Ons
- Special Event Activities
For boarding stays, new dogs must complete:
- One half-day daycare visit
- One full day of daycare before their first overnight stay.
This helps ensure your dog is comfortable with the staff, routine, and space.
What Makes Camp Ruff It Different
Cage-Free Environment
Dogs play and sleep in open, comfortable spaces rather than kennels.
24/7 Staff Supervision
Our trained staff supervise dogs during the day and stay overnight with boarding guests.
Indoor Climate-Controlled Facility
Our indoor play spaces allow dogs to stay comfortable year-round without exposure to weather.
Enrichment Activities
We offer puzzles, snuffle mats, treat toys, themed events, and other activities that keep dogs mentally engaged.
Is Camp Ruff It Right for Your Dog?
Camp Ruff It is designed for dogs who enjoy being around people and other dogs in a supervised social environment.
Dogs attending Camp must be:
- Friendly and social with other dogs
- In good health
- Current on vaccinations
- Spayed or neutered after 6 months of age
If we ever feel a dog is not comfortable in the group setting, we will safely separate them and contact you right away.
Frequently Asked Questions for New Clients
What if my dog does not pass the screening?
Choosing care for your dog is a big decision. We believe you should have clear answers before getting started.
Will my dog ever need to be screened again?
Can I tour the facility before booking?
What happens during boarding?
Contact Us
Ready to Start Your Dog’s Camp Adventure?
We can’t wait to meet you and your pup.
Contact Camp Ruff It
- 630-690-0281
- 630-690-0281
- 399 Gundersen Drive Carol Stream, IL 60188
- Monday – Sunday : 6:30 AM – 7:00 PM
